Inverter defective? We will help you!

Logo AEET

Manufacturer independent inverter repair

We are here for you! Phone: +49 (0) 5382 - 955 979 - 0 Monday - Friday from 8:00 a.m. to 5:00 p.m.

Send the inverter in for repair this is how it works

  • Fill out the order form:

    You will receive an order form by email. Please fill this out and attach a form to each inverter. Alternatively, you can download the form here.

    Auftragsformular Online erstellen Auftragsformular [PDF]

  • Send in inverter:

    Send your inverter by parcel service to the address given on the order form. Alternatively, you can instruct us to have your inverter picked up. Please contact us separately.

    Note: Parcels / inverters up to 31.5 KG can easily be sent with conventional parcel services. For inverters over 31.5 KG, we recommend iloxx

    as a shipping service provider

    Verpackungshinweise

  • Flat rate inspection fee:

    You will receive an invoice for checking the inverter by email. For each device we charge 175.00 * EUR net (in advance). Should you have the inverter repaired or purchase a new device from our house brands, 100% of the flat rate will be charged. The manufacturers are own brands: SolarMax and Oelmaier. We can offer other manufacturers at low prices. Please contact us separately.

  • Cost estimate / damage report:

    After the inverter has been checked, you will receive a damage report and a cost estimate (KVA) by email.

  • Repair:

    If you have placed a repair order with us, your device will be repaired. If repairs are not desired or economically unprofitable, our team will advise you regarding a new device or a replacement device!

  • Return:

    We will send the inverter to you after the repair.

Create repair order

Repair process

  • Fill out Form
  • Send in the inverter
  • Report & repair
  • Return shipping
Further information *depending on the order situation! Duration: approx. 2-3 weeks *